Digital / IT Officer at Rigo Microfinance Bank Limited

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

Job Title: Digital / IT Officer

Location: Lagos (On-site)
Job type: Full-time
Industry: Banking

Key Responsibilities

• Manage the Bank’s online deposit account applications, review pending applications, contact customers who failed to complete an application, and process approved applications.
• Follow designated account opening procedures. Research and resolve account opening problems.
• Accepts online loan applications and facilitates the customers’ loan process.
• Provide solutions to customers’ and employees’ digital needs including hardware and software troubleshooting and diagnosis, at the shortest time possible.
• Pull Digital Banking reports and perform manual clean-up of data (inactives, e-Statement changes, removing closed accounts from Bill Pay, etc.)
• Be a go-to person in terms of digital banking knowledge, processes, policy and procedures
• Proactively look for ways to solve Digital Banking problems and to improve Digital Banking processes, reporting, etc.
• Communicate with 3rd party vendors
• Conduct IT Training for employees of the Bank periodically;
• Comply with all applicable laws and regulations.
• Perform all other tasks as assigned

Requirements

• A Degree in Computer Science or related field with proven experience solving complex IT and Digital problems.
• Experience in managing a broad portfolio of digital banking activities, products and solutions.
• Quality teamwork and leadership traits, ability to initiate new digital banking solutions and creatively manage all IT and digital projects of the Bank.
• Ability to multi-task and solve problems within the shortest time.

Compensation Package

• Attractive salary
• Health insurance
• Paid leave
• Pension scheme

Deadline: 23rd June, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: career@rigomfb.com and copy Oluwaseyi.james@rigomfb.com using “Digital / IT Officer” as the subject of the email

Note: Proximity to job Location is key and candidate must be ready to resume immediately.