Neford Consulting – We are recruiting on behalf of our client for the below position:
Job Title: Hotel Receptionist
Location: Isihor, Benin City, Edo Stae
Employment Type: Full-time
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Requirements and Skills
- Applicant should SSCE / NECO / GCE /OND / NCE/HND or B.Sc from any of the Nigeria recognized institution.
- Must be internet savvy
- Must be smart and confident
- Customer service attitude
- Excellent communication and organizational skills.
- Ability to maintain a positive, friendly attitude even under high pressure.
- Excellent organizational and multitasking skills
- Professional attitude and appearance.
Remuneration
N30,000 – N40,000 Monthly.
Deadline: 29th August, 2022.
Method of Application
Interested and qualified candidates should send their CV to: netfordconsulting@gmail.com using the Job Title as the subject of the email.
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