Hotel Receptionist at Netford Consulting

Neford Consulting – We are recruiting on behalf of our client for the below position:

Job Title: Hotel Receptionist

Location: Isihor, Benin City, Edo Stae
Employment Type: Full-time

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Requirements and Skills

  • Applicant should SSCE / NECO / GCE /OND / NCE/HND or B.Sc from any of the Nigeria recognized institution.
  • Must be internet savvy
  • Must be smart and confident
  • Customer service attitude
  • Excellent communication and organizational skills.
  • Ability to maintain a positive, friendly attitude even under high pressure.
  • Excellent organizational and multitasking skills
  • Professional attitude and appearance.

Remuneration
N30,000 – N40,000 Monthly.

Deadline: 29th August, 2022.

Method of Application
Interested and qualified candidates should send their CV to: netfordconsulting@gmail.com using the Job Title as the subject of the email.


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