Business Support System Personnel – OSS SME at Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Business Support System Personnel – OSS SME

Location: Lagos, Nigeria
Job Type: Full-time

Job Purpose

• The BSS / OSS SME will be responsible for maintaining and supporting all BSS / OSS applications, tools, and utilities to support Airtel Nigeria IT Services.
• The role holder will have the responsibility of maintaining close collaboration with HQ-IT expert to ensure Airtel Nigeria is delivering business results expected on BSS/OSS domain.

Key Accountabilities

• Deliver activities in line with BSS/OSS domain strategy and initiatives to support IT enablement to drive sales in Airtel Nigeria
• Lead delivery of projects of applicable domain in Airtel Nigeria that attribute to the success of Airtel Nigeria business by collaborating with cross functional teams.
• Promote continuous improvement of processes and delivery of results within assigned domain.
• Ensure Business Value creation through simplifying application design, simplifying customer experience and efficient deliveries.
• Optimize Change requirement delivery for faster time to market and ensuring first time right efficiency.
• Manage Timely Rollout of Projects
• Ensure appropriate Governance mechanisms for successful implementation of projects.
• Deliver On-schedule, on-budget of IT solutions to facilitate commercial products delivery

Education & Experience

• M.Sc / Bachelor’s Degree in Computer Science, Systems Analysis, or a related study.
• 5-7 years of work experience on BSS/OSS design and delivery.
• Experience working in multi-vendor managed service IT operating model.
• Demonstrated experience in delivering project on relevant domain.
• Experience in redesigning and simplifying the products, services, and processes.

Skills & Competencies:
Must have:

• Deep understanding of the Telco IT domain as well as a broad architecture understanding for IT in a telecom environment.
• Solid background in translating business demand to IT Solution design and applying multiple technical solutions to business problems.
• Well-versed with micro services, containers, cloud, DevOps.
• A believer in Open-Source environment to develop software solutions.
• Should have specific skills and knowledge:
• Structured approach to work, with the ability to plan, and organize larger activities.
• Clear in communication, both written and verbal.
• Ability to assess the value from functions and capabilities of new technologies finding appropriate technical solutions.
• Knowledge of business process re-engineering principles and processes.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted.