The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company,Percy Aitkins – Bureau De Change.
We are recruiting to fill the position below:
Job Title: Business Operations Analyst
Location: Yaba, Lagos
Employment Type: Full-time
Job Summary
- Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.
Duties & Responsibilities
- Create and monitor Operational KPI’s of process owners.
- Effectively communicate newly developed process/policies to the necessary stakeholders
- Help drive the implementation of all process and policies across all sales related unit
- Work directly with stakeholders to create implementation plans and complete milestones
- Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
- Independently implement, administer and evaluate day-to-day activities across all sales related departments
- Identify and execute given tasks and objectives, making recommendations that impact policies and processes
- Review analyzed data to explain trends; formulate and evaluate alternative solutions
- Analyze and interpret policies; review and implement procedures for program or function
- Give optimal reports and escalate when necessary
Qualifications / Requirements
- B.Sc / HND in any field.
- Experience in Operations is an advantage.
- Job Knowledge onChange Management and Operational KPIs.
Deadline: 6th November, 2022.
Method of Application
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.
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