Willers Solutions Limited – Our client, a reputable firm in the Electronic sector, is recruiting to fill the position below:
Job Title: Customer Service Engineer / Technical Help Desk
Location: Island, Lagos
Employment Type: Full-time
Brief
- We are looking to hire a skilled customer help desk engineer who will assists clients with any issues involving their printer, copier and scanner.
Duties and Responsibilities
- Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign off
- Installation and maintenance of MFPs
- Networking of Kyocera MFPs and management of printer servers and data base.
- Corrective and preventive maintenance of MFP
- Ensure monthly Preventive Maintenance plans are strictly adhered to
- To provide BASIC LEVELS of Technical Support
- communication via emails, what’s app, customer resource Service Software package & other communication methods as and when required
Requirements
- Bachelor’s Degree or HND in Computer Science or any engineering related course.
- Minimum of 1 year experience as a customer service engineer/ technician help desk Technician.
- Good knowledge of copier and printer technology.
- To provide BASIC LEVELS of Technical Support
- good customer satisfaction record and
- experienced & skilled at building relationships across organizations Exceptional report writing and
- interpersonal communication skills
- Adept at maintaining focus on achieving bottom-line results.
Deadline: 10th October, 2022.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@willerssolutions.com using the Job Title as the subject of the mail.
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