IT Support Analyst in an IT Solutions Company

KNN Corporate Services Limited – Our client, an IT solutions company, is recruiting to fill the position below:

Job Title: IT Support Analyst

Location: Lagos
Employment Type: Full time

Job Description

  • Provision of efficient desktop side OS support.
  • Ability to troubleshoot using windows 10.
  • Provision of effective helpdesk and escalation service to IT and Non-IT related issues.
  • Efficient use of Office productivity tools (Microsoft Office Products eg Word, Excel, Power point, SAP).
  • Troubleshooting desktop problems and proffering prompt solutions.
  • Troubleshooting PC/Printers/Notebooks and other IT peripheral devices and delivering prompt solutions.
  • Provision of Single Point of Contact (SPOC) for Help Desk.
  • Recommendation and administration of appropriate antivirus for Company devices.
  • Run repairs and replacements on computer hardware.
  • Set up, test and troubleshoot local and remote wireless access and network connectivity.
  • Coordinate with internal departments and external service providers to ensure solutions.

Job Requirements

  • B.Sc / HND in Computer Science or any related field.
  • 1-2 years relevant / current experience as an IT support analyst.
  • Strong knowledge and use of Microsoft Office 365.
  • In-depth knowledge of computer systems.
  • Excellent communication and interpersonal skills.
  • Must be service oriented.

Deadline: 7th October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: careers@knncorporate.com using the Job Title as the subject of the mail.