Officer, Agent Onboarding at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Officer, Agent Onboarding

Job ID: 80410507_80385382
Location: Ilupeju Industrial Avenue, Lagos
Job type: Full-time
Business Segment: Consumer & High Net Worth Clients

Job Description

• Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).
• Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.

Qualification

• Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
• Minimum of 2 Years experience.

Behavioral Competencies:

• Customer Focus and Customer Service
• Problem-Solving, People Skills, Teamwork and People Management,
• Excellent communication skills
• Initiative/proactive
• Analytical skills/problem-solving

Technical Competencies:

• Service Excellence
• Customer Insight Analytics·
• MS Office Suites (Visio, Word, Excel & PPT).

How to Apply
Interested and qualified candidates should:
Click here to apply online