Service Advisor at CIG Motors Company Limited

CIG Group is a parent company to the three subsidiary firm CIG Motors, E-Homes and Lontor. It is an enterprise strategically positioned to bridge the economical gap between Africa and China. It has been at the forefront of bringing some of top brands in China to Africa, to expedite rapid growth in Africa’s burgeoning economy. Choice International Group is an equal opportunity employer that is committed to diversity and inclusion in our workplace. We are a company with diversified pool of talents that continuously make CIG Group a dynamic and competitive industry.

We are recruiting to fill the position below:

Job Title: Service Advisor

Location: Garki, Abuja (FCT)
Employment Type: Full-time

What you will do

• Attend to customers questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up;
• Provide accurate or diagnostic information to Service Technician after receipt of vehicles from customers;
• Provide customers with quality information and advice on warranty protections, potential cost; savings and the advantages of trading in versus fixing their car;
• Manage and oversee the dealership’s workflow and schedule;
• Advise them about service changes or car pick-up times;
• Maintain positive and good customer relationships to ensure repeat business;

What you should have

• Background study in Mechanical Engineering;
• 2 – 5 years proven work experience as a Service Advisor or similar role;
• A strong understanding of automotive technology and the automotive industry;
• Proficiency with industry-specific software and mechanical tools;
• Excellent customer service, interpersonal and communication expertise;
• Strong organizational, decision-making and problem-solving skills;
• Relevant training and/or certifications as a Service Advisor is added advantage.

Deadline: 25th April, 2023.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cigmotors.com using the Job Title as the subject of the mail.
Or
Click here to apply online