Head, Personalisation at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Head, Personalisation

Job ID: 60051760_80384849
Location: Lagos
Job Type: Full-time
Business Segment: Personal and Private Banking

Job Description

• To create and manage a multi-disciplinary insights and analytics team that partners in the design and delivery of personalised client conversations for CHNW Clients, country.
• To design, develop and execute a client conversation portal (e.g. NBA) enabling bankers to have contextually relevant and meaningful conversations with clients.

Qualifications
Minimum Qualifications:

• Type of Qualification: First Degree.
• Field of Study: Mathematical Sciences.
• Type of Qualification: Post Graduate Degree.
• Field of Study: Business Commerce.

Experience Required:

• Personalisation, CHNW
• Consumer & High Net Worth
• 8-10 years
• Proven experience in deep quantitative, analytics, and modelling environments with proven track record on delivering both customer and commercial outcomes. Proven track record in customer insights and analytics environment with end-to-end accountability on translating data in to insights and translating the derived insights in to actionable customer conversations delivering both customer and commercial outcomes.

Behavioral Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Making Decisions
• Producing Output
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Valuing Individuals

Technical Competencies:

• Business Acumen (Audit)
• Economic Capital Management
• Financial Acumen
• Financial Analysis
• Risk Identification
• Risk Reporting
• Risk/ Reward Thinking

Method of Application
Interested and qualified candidates should:
Click here to apply online