Admin Manager at WaschePoint Limited

WaschePoint Limited – Our establishment is equipped with state-of-the-art facilities such as high-efficiency washers and dryers supported by advanced technology to make clean laundry less of a chore and an alteration unit manned by well-experienced tailors to tackle fabric faults.
Our avant-garde facility has a cozy lounge, fully air-conditioned laundry rooms, do-it-yourself laundry service, coffee/juice bar, free Wi-Fi, spacious parking lot, customers are sure to have an enjoyable and relaxed washing experience while they get their laundry done. We are known as the best Lagos Laundry and Dry Cleaning in Lekki.

We are recruiting to fill the position below:

Job Title: Admin Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Develop and maintain strong relationships with assigned clients, understanding their business goals, needs, and challenges.
• Proactively monitor client satisfaction and address any issues or concerns promptly.
• Identify upselling and cross-selling opportunities within assigned accounts.
• Conduct thorough needs assessments for clients, understanding their pain points and requirements.
• Manage contracts and agreements with clients, ensuring compliance and adherence to terms and conditions.
• Serve as the main liaison between clients and internal departments, facilitating clear and effective communication.
• Track and analyze key performance metrics, such as revenue growth, client retention rate, and customer satisfaction scores.
• Stay updated on industry trends, market conditions, and competitors’ activities that may impact clients.
• Act as an advocate for clients within the organization, ensuring their needs are met and their feedback is heard.

Educational Qualification

• B.Sc, Relevant certification.
• At least 3 years work experience.

Skills and Qualifications:

• Proven experience in administrative management or a related role
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Leadership and team management capabilities
• Problem-solving and decision-making skills
• Proficiency in office software and collaboration tools
• Budgeting and financial management knowledge
• Attention to detail and accuracy in work
• Adaptability and flexibility in a dynamic work environment
• Knowledge of relevant laws, regulations, and compliance requirements.

Remuneration
This position offers a competitive base salary of N100,000 – N120000 monthly.

Deadline: 3 July, 2023

Method of Application
Interested and qualified candidates should send their CV to: hr@waschepoint.com using the Job Title as the subject of the mail.