Services SETA Internship Program Provincial Operation (X10) 2023

• Uphold the image of Services SETA through professional behaviour and administration of the reception area and office according to quality standards
• Always adhere to corporate values and ethics when interacting with Services SETAs
• Welcome visitors and offer refreshments where necessary
• Provide assistance to walk-in visitors wherever possible
• Keep visitors informed of waiting times where necessary
• Keep the reception clean and tidy at all times
• Report maintenance issues promptly and monitor progress until they are resolved
• Attend to the reception area at all times during office hours
• Perform basic troubleshooting to correct minor problems
• Attend to incoming calls efficiently and timeously in order to minimize customer waiting time
• Route calls to the relevant people
• When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with the progress
• Proactively take messages and ensure that all staff are aware of and receive their messages timeously
• Screen calls in order to assist with queries or to route the callers to the correct area
• Photocopy and scan documentation upon request
• Filing
• Distribute documents correctly and timeously
• Provide typing services as requested
• Bind documents when requested
• Receive and dispatch courier packages
• Collate information for reporting
• Support Services SETA projects by:
  1. Assist in scheduling of  monitoring and evaluation visits
  2. Assist in scheduling of  induction  visits
  3. Prepare site visits reports.
  4. Provide other project related clerical functions
• Support the office in conducting outreach and stakeholder engagements on and/or off-site, career exhibitions, stakeholder capacitation sessions 
  

• Grade 12 or equivalent
• A 3-year Diploma or equivalent in Business Administration Public Administration or Office Management or Human Resources Project Management

LOCATION- 

  CAPE TOWN OFFICE (X1)

EAST LONDON (X1)

PORT ELIZABETH (X1)

DURBAN OFFICE (X1)

BLOEMFONTEIN (X1)

KIMBERLEY (X1)

KLERKSDORP (X1)

POLOKWANE (X1)

NELSPRUIT (X1)

JOHANNESBURG (X1)

Closing Date for Applications: 14 July 2023