Customer Success Associate at Flawless Skin By Abby Medspa

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Flawless Skin By Abby Medspa is a premier hospital and healthcare provider that specializes in dermatology and aesthetic treatments.

We are recruiting to fill the position below:

Job Title: Customer Success Associate

Location: Abuja (FCT)

Description

Flawless Skin By Abby Medspa is seeking a Customer Success Associate to join our team. In this role, you will help to build strong relationships with our clients, ensuring their satisfaction with our world-class skincare clinic.
As the premier skincare and aesthetics clinic in Nigeria, we provide an incredible array of aesthetic treatments that will enhance our clients’ look and help them feel their best.
As our Customer Success Associate, you will be at the forefront of our mission to bring out what is most beautiful about each of our clients.

Responsibilities

Build and maintain strong relationships with clients through regular communication and follow-up
Respond to inquiries and provide exceptional customer service to our clients
Educate clients on our products and services to ensure they make informed decisions
Assist in scheduling and coordinating appointments for our clients
Resolve customer complaints in a professional and timely manner
Collaborate with other team members to ensure a seamless client experience
Identify opportunities to improve the customer experience and share recommendations with management

Requirements

Bachelor’s Degree in a related field
2+ years of experience in customer service or a related role
Strong communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Positive attitude and passion for customer service
Detail-oriented and organized
Proficient in Microsoft Office and customer relationship management (CRM) software.

Benefits

How to Apply
Interested and qualified candidates should:
Click here to apply online

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