Customer Success Associate at Flawless Skin By Abby Medspa

Flawless Skin By Abby Medspa is a premier hospital and healthcare provider that specializes in dermatology and aesthetic treatments.

We are recruiting to fill the position below:

Job Title: Customer Success Associate

Location: Abuja (FCT)

Description

  • Flawless Skin By Abby Medspa is seeking a Customer Success Associate to join our team. In this role, you will help to build strong relationships with our clients, ensuring their satisfaction with our world-class skincare clinic.
  • As the premier skincare and aesthetics clinic in Nigeria, we provide an incredible array of aesthetic treatments that will enhance our clients’ look and help them feel their best.
  • As our Customer Success Associate, you will be at the forefront of our mission to bring out what is most beautiful about each of our clients.

Responsibilities

  • Build and maintain strong relationships with clients through regular communication and follow-up
  • Respond to inquiries and provide exceptional customer service to our clients
  • Educate clients on our products and services to ensure they make informed decisions
  • Assist in scheduling and coordinating appointments for our clients
  • Resolve customer complaints in a professional and timely manner
  • Collaborate with other team members to ensure a seamless client experience
  • Identify opportunities to improve the customer experience and share recommendations with management

Requirements

  • Bachelor’s Degree in a related field
  • 2+ years of experience in customer service or a related role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive attitude and passion for customer service
  • Detail-oriented and organized
  • Proficient in Microsoft Office and customer relationship management (CRM) software.

Benefits

  • Training & Development
  • Paid Time Off
  • Productivity Bonus

 

How to Apply
Interested and qualified candidates should:
Click here to apply online

Exit mobile version