Front Desk Officer in a Reputable Facility Management Firm

Willers Solutions Limited – Our client, a reputable firm in the Facility Management sector, is recruiting suitably qualified candidates to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests’ needs, and resolving their problems and complaints.
  • Operating switchboard and assisting with inquiries.
  • Assisting the reservations manager with taking reservations.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.

Requirements

  • Minimum of a Bachelor’s Degree / HND in related field.
  • Proven experience as a front desk agent, receptionist, or similar role is preferred.
  • Outstanding written and verbal communication skills.
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities.

Deadline: 10th September, 2023.

How to Apply
Interested and qualified candidates should send their CV to: jobs@willerssolutions.com using the Job Title as the subject of the mail.