Novatel is a leading hotel in Nigeria. We offer excellent service, unmatched facilities and unbeatable prices to make your stay a memorable one! Novatel is a World Class Executive Hotel in Lagos, Nigeria. The hotel has 284 World Class Executive Bedrooms equipped with the best customer-friendly facilities located in the heart of Lekki, Lagos. Its the best place to be if you need to relax and pamper yourself while on a business trip or holiday.
We are recruiting to fill the position below:
Job Title: Front Office Executive
Location: Lagos
Job Responsibilities
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
- Set up accurate accounts for each guest according to their requirements.
- Secure payment prior to issuing room key, verify/adjust billing.
- Compile and review daily reports/logs/contingency lists.
- Complete cashier and closing reports.
- Supply guests with directions and property information.
- Accommodate guest requests, contacting appropriate staff if necessary.
- Follow up to ensure requests have been met.
- Process all payment types, vouchers, paid-outs, and charges.
- Balance and drop receipts.
- Count and secure bank at beginning and end of shift.
- Obtain manual authorizations and follow all accounting procedures.
- Notify Loss Prevention/Security of any guest reports of theft.
- Perform other reasonable job duties as requested by Supervisors.
Qualifications
- Candidates should possess an HND/B.Sc in any of the Social Sciences, Arts and Humanities.
- Minimum of 3 Years Experience
- Must be good looking.
Salary Range
N100,000 – N150,000 / Month
How to Apply
Interested and qualified candidates should forward their CV to: hr@novatelhotel.com using the Position as the subject of the email.
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