Agary Pharmaceutical Limited was established in 1992 as a national marketing company that specializes in the importation and distribution of medical and hospital consumables. In 2008, the company diversified into local manufacturing of drugs and till date, our commitment and drive has propelled our growth to a world class facility. We specialize in Hospital Consumables, Medical Equipment, Drug Manufacturing, quality German Supplements (Queisser) and Raw Materials for Drug Manufacturing. From working with small businesses to big conglomerates, Agary Pharmaceutical Limited works round the clock to meet the needs of the healthcare sector by providing easy access to internationally certified quality products that assist in rendering effective healthcare services.
We are recruiting to fill the position below:
Job Title: IT Support Officer
Location: Lagos
Employment Type: Full-time
Job Purpose
- The IT Officer will play a vital role in ensuring the smooth operation of our technology infrastructures, aiding us to deliver life-changing products/services to our clients.
Accountabilities
- Diagnose and resolve technical issues, ranging from basic to complex, in a timely manner.
- Install, configure, and maintain computer systems, software, and networks.
- Collaborate with cross-functional teams to identify technology needs and implement effective solutions.
- Maintain an up-to-date inventory of hardware, software licenses, and equipment.
- Assist in the planning and execution of IT projects, upgrades, and system migrations.
- Create and maintain documentation for IT processes, troubleshooting guidelines, and user manuals.
- Conduct regular system maintenance to guarantee optimum performance and security.
- Handle online Price updates for the organization and manage online platforms.
- End User training on equipment and software usage.
- ERP application configuration, installation, administration, user and group account management as well as application reports modification to suit changing business information requirement.
- Compile and submit IT weekly reports and updates for the unit’s transaction date closure, end-users, network issues, offsite database backup and anti-virus updates as well as ensuring supporting documentation and records are sufficient to meet and comply with company’s policies and regulatory needs.
- Perform other duties as may be required
Requirements
- Bachelor’s Degree in ICT, Computer Science, or related field.
- 2-3 years proven experience as an IT Officer or similar role.
- Strong knowledge of operating systems, including Windows etc.
- Familiarity with networking concepts and protocols.
- Proficiency in troubleshooting hardware and software issues.
- Excellent communication skills and ability to provide clear technical instructions.
- Detail-oriented with a commitment to delivering quality support.
- Relevant certifications are a plus. Experience in managing Oodo ERP is an advantage.
Deadline: 12th September, 2023.
How to Apply
Interested and qualified candidates should send their CV to: careers@agarypharm.net using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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