Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).
We are recruiting to fill the position below:
Job Title: Aggregator
Location: Lagos Mainland, Lagos
Employment Type: Full-time
Job Description
- Active POS deployment to viable Customers / Agents.
- Streamline the tasks performed by POS agents, ensuring secure and efficient payment processing.
- Manage customer accounts, check balances and perform various financial transactions.
- Provides training and support to POS operators to ensure they understand how to use POS equipment, comply with regulations, and provide quality customer service.
- Provides reporting and analytics tools that help agents and financial institutions track transactions, monitor performance, and make data-driven decisions
- Assists POS agents to comply with regulatory requirements and compliance standards in the financial services industry.
- Evaluate the performance of POS operators and ensure they are providing quality service to customers.
- Collect and analyze statistics on POS agent transactions and services for informed decision making and improvement.
- Contributes to the Overall Brand awareness of the company through credible actions and brand presence.
- Monitor agents performance for transactions and active terminals.
- Retrieve the POS terminals in case of non-performance.
- Timely resolution of issues, and complaints
Requirements
- Candidates should possess an HND / B.Sc with not less than lower class.
- Minimum of 2 years experience as a POS Aggregator, Marketer or Sales Officer in any financial institution.
- Good communication and selling skills
- Ability to manage a team.
- Banking experience selling or managing POS agency
- Must have a good network of POS agents across Lagos.
- Excellent analytical and negotiation skills.
- Sound knowledge of financial services and POS deployment processes.
Deadline: 26th October, 2023.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Title as the subject of the email.
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