Technical Manager at Medcourt Support Services Limited

Medcourt Support Services Limited (MSS) is the premiere health-care solution company based in Lagos, Nigeria. Founded in 2013, we pride ourselves in helping you stay healthy by bringing the best of health-care solutions closer to you. Over the years, we have helped our customers both individuals and corporations-tick all the boxes of accessing quality, affordable and timely health-care solutions that they need to stay healthy, happy, and fit.

We are also extremely proud to have worked with several Multi Specialty Hospitals and health organizations to optimize their processes, increase staff productivity, reduce churn rate, and ultimately improve patients’ experience at these facilities. We take the wellness of every Nigerian to be our priority, and that’s why everything we do, every step we take, and every idea we initiate or invest in are born out of our overarching philosophy to enrich lives and leave our customers in good health.

We are recruiting to fill the position below:

Job Title: Technical Manager

Location: Lagos
Employment Type: Full-time

About the Job

• Take full ownership of a portfolio of strategic client accounts, serving as their primary point of contact.
• Develop a deep understanding of each client’s unique needs, challenges, and goals.
• Create and execute tailored account plans and strategies to maximize account growth and revenue.
• Proactively identify opportunities to promote and sell our suite of healthcare solutions to key accounts.
• Collaborate with the Sales Team and marketing department to develop and execute targeted demand generation campaigns.
• Craft compelling value propositions and presentations to address client needs and pain points effectively.
• Consistently achieve and exceed sales targets by upselling and cross-selling relevant products and services.
• Conduct regular account reviews to identify growth opportunities and track progress.
• Work closely with clients to ensure they receive the highest level of service and support.
• Stay at the forefront of industry trends, market dynamics, and competitor activities within the healthcare sector.
• Conduct thorough market research to identify potential clients, emerging opportunities, and threats.
• Provide valuable market insights to help shape our product development and sales strategies.
• Collaborate effectively with the Sales Manager to align account strategies with overall organizational goals.
• Liaise with internal teams, including Product Development and Customer Support, to ensure seamless delivery of services and support to clients.

Requirements

• Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field (Master’s Degree is a plus).
• Proven track record in key account management or a similar role within the healthcare industry.
• A comprehensive understanding of the healthcare sector, including its regulatory environment, market dynamics, and challenges.

How to Apply
Interested and qualified candidates should send their CV to: bola.a@medcourtng.com OR anu@medcourtng.com using the Job Title as the subject of the mail.