Resort Manager at La Campagne Tropicana Beach Resort

La Campagne Tropicana Beach Resort is entwined in the core freshness of nature amongst virgin trees and the lovely view of the gentle romantic reflection of the setting sun upon the calm Atlantic Ocean. The views are simply iconic; you can only find in La Campagne Tropicana Beach Resort The birthplace of African decor. Come and experience the beauty of African Interior designs. At La Campagne Tropicana, we ensure to retain an African brand and value.

We are recruiting to fill the position below:

Job Title: Resort Manager

Location: Ibeju Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Resort Manager is responsible for the overall operation and management of the resort, with a focus on guest service, staff leadership, and financial performance.
• This role requires a strong leader with a passion for hospitality and a commitment to creating a memorable and relaxing experience for our guests.

Key Responsibilities:
Guest Services:

• Ensure guests receive exceptional service and meet their needs promptly and professionally.
•  Address guest concerns, manage special requests, and strive to enhance their experience.

Staff Leadership:

• Lead and motivate resort staff, including front desk, housekeeping, food and beverages, and all sub-teams.
• Oversee hiring, training, and performance management of employees.

Operations Management:

• Manage day-to-day resort operations, including front desk, housekeeping, maintenance, and activities.
• Maintain the resort’s appearance and functionality to the highest standards.

Marketing and Promotion:

• Collaborate with marketing teams to develop and implement marketing and promotional strategies.
• Monitor occupancy rates and adjust marketing efforts accordingly.

Guest Relations:

• Foster positive guest relationships, responding to feedback and addressing concerns.
• Coordinate special events and amenities for guests celebrating milestones.

Health and Safety:

• Ensure compliance with health and safety regulations, overseeing emergency procedures.
• Maintain a safe and secure environment for guests and staff.

Qualifications

• Bachelor’s Degree in Hospitality Management, Business, or a related field is preferred.
• 10 – 15 years of proven experience in resort/hotel management, with a strong track record of success.
• Exceptional leadership and team management skills.
• Excellent interpersonal and communication abilities.
• Financial acumen and budget management experience.
• Ability to work flexible hours and weekends.

Deadline: 21st November, 2023.

How to Apply
Interested and qualified candidates should send their Cover Letters and CV to: careers@lacampagnetropicana.com using the Job Title as the subject of the mail.