Outreach Medical Services is a group of hospitals offering affordable care to women and children across Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service / Billing Representative
Locations: Festac & Okota – Lagos
Employment Type: Full-time
Responsibilities
- Bill preparation.
- Handle cash and HMO transactions.
- Effective communication with clients at every encounter.
- Ensure full understanding and management of client requirements and identification of further opportunities with the client.
- Ensure a smooth relationship between the hospital and other stakeholders in our ecosystem.
- Ensure that all telephone calls (in and outbound) are handled in a timely and professional manner.
- Document Management.
- Medical Records filing and management.
- Electronic medical records management.
- Appointment booking and management manually and electronically.
- Hospital billing and payment collection.
- Ensure welfare of all Patients.
- Proper documentation and handover of daily activities.
- Filling all registers and sending reports per shift.
- Monitoring and control of all office stationery.
- Administering Customer Service surveys to all clients.
- Ensuring excellent Patients’ Experience for all patients.
Requirements
- Interested candidates should possess a Bachelor’s Degree in relevant fields with 2 years work experience.
Salary
N70,000 – N80,000 monthly.
Deadline: 29th January, 2024.
Method of Application
Interested and qualified candidates should send their CV to: outreachmedicalservice@gmail.com using the Job Title as the subject of the mail.
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