Account Managers at RedCloud Technology

RedCloud is a highly diverse, dynamic team comprised of driven talent from 21 different countries, speaking at least 10 languages, with a footprint in seven locations worldwide – and we’re still growing. With a team across 3 continents, and over 30+ nationalities contributing to the open commerce movement, we’re always looking for new talent to join our mission and drive our business and our technology forward, from our touchpoints in London, Buenos Aires and Lagos.

Our vision is to reinvent how financial services and products are delivered. The company’s goal is to pioneer how more than 100 million businesses worldwide access any financial product easily and securely, to help them succeed in the fourth industrial revolution. Our mission is to grow global online commerce for the world’s small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their suppliers across the world’s supply chains.

We are recruiting to fill the position below:

Job Title: Account Manager

Locations: Ebonyi / Enugu
Employment Type: Full-time

Job Description

• As Account Manager, you will play an integral role in developing successful, long-term relationships with a portfolio of clients across Nigeria, connecting with key business executives and stakeholders.
• Acting as a key point of contact between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Managing and developing client accounts to initiate and maintain favourable client relationships as our product roadmap evolves.

Main Responsibilities

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Forecast and track key account metrics
• Build a solid understanding of the FMCG distribution chain, from end to end
• Monitor and analyse customer’s usage of our product
• Work with the Sales team to onboard and integrate new clients and develop existing client relationships
• Act as a link between Product Engineering and Pre-Sales Teams to ensure accurate and timely resolution of technical issues that may arise during the pre-sales process
• Assist in the recruitment, assessment, and general management of the Field Activation Officers in assigned territory
• Provide Sales Support and/or Professional Services for implementation
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Experience We Think You’ll Need

• Strong understanding of digital solutions across Payments, Ordering, Marketing solutions and B2B marketplaces
• Deep digital understanding
• Keen attention to detail and adherence to deadlines.
• Demonstrated ability to communicate, present and influence all levels, including executive and C-level
• Experience in delivering client-focused solutions
• Excellent listening, negotiation, and presentation skills

How to Apply
Interested and qualified candidates should:
Click here to apply