Key Accounts Managers in a Leading Commercial Bank

Fort Knox Outsourcing  – Our client, a leading Commercial Bank (with offices on 3 continents), is recruiting suitable candidates to fill the position below:

Job Title: Key Accounts Manager

Locations: Victoria Island /Ikoyi, Idumota Market 1, Idumota Market 2, Ibeju Lekki / Epe, Lasu / Igando / Alaba, Oshodi Isolo / Mafoluku / Ajao Estate / Ilasamaja, Ojo / Ijaniki / Badagry – Lagos, Abeokuta, Sagamu / Ijebu Ode – Ogun and Ogbomosho / Oyo Town – Oyo,  Ilesha – Osun, Ondo Town – West – Ondo, Kano, Kaduna and Katsina
Employment Type: Full-time
Department: Sales

Below are the roles and responsibilities but not limited to:

• He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels) and developing & deploring strategies to increase sales revenue.
• Engaging with portfolio of merchants to introduce them to our products.
• Coordinating pre-sales and post-sales follow up.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• To achieve their daily, weekly, and monthly target of transactions.
• To reactivate the inactive accounts by calling, and visiting them.
• Monitoring market trends and providing regular competitor feedback.
• Have a good understanding of the business’s products or services and be able to advise others about them.
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners.
• Onboard and retain the merchants and nurture those key relationships over time.
• Being able to help the merchant resolve issues / complaints on the spot or escalate to customer support when necessary.

Requirements

• Candidates should possess an HND, NCE, BSc qualification
• 4 – 6 years of experience in the Merchant business.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.
• Proximity to Umuahia and its environs is very key.

Salary

• N285,000 monthly.

Other Benefits:

• Performance Bonus
• Pension Plan
• Private Health Insurance
• Training & Development
• Work From Home
• Paid Time Off

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and Location as the subject of the email.