Room Attendant at Movenpick Hotel & Resorts

Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our restaurant or Pool bar. Keep yourself in balance by using the fitness centre or enjoy a swim in the swimming pool. Conference and events spaces are available.

We are recruiting to fill the position below:

Job Title: Room Attendant

Location: Lagos
Job type: Full-time
Job-Category: Rooms

Job Description
What you will be doing:

• You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
• You enjoy working in a team and accomplishing tasks that will make other’s feel cared for – and it just so happens you’ll be doing just that in an award-winning hotel.

Responsibilities

• Properly cleaning and maintaining the assigned daily guest room credits to standard which includes: making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies,  maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air vents
• Taking ownership of guests’ privacy and belongings
• Taking initiative to add personalized experiences for your guests
• Providing warm and friendly service for both internal or external guests
• Actively participating in morning briefings
• Participating in any scheduled training and development programs
• Following all safety rules, emergency procedures and fire prevention regulations.
• Making rollaway beds as needed
• Reporting maintenance items
• Returning all lost and found articles to Risk Management
• Following all hotel and departmental policies and procedures and service standards
• Any other tasks that may be assigned.

Qualifications
Your experience and skills include:

• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Detailed oriented and able to handle multiple tasks
• Highly responsible & reliable
• Excellent organizational and time management skills
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Warm, caring and helpful

Other Requirements:

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English, additional languages are a plus.

How to Apply
Interested and qualified candidates should:
Click here to apply online