Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
We are recruiting to fill the position below:
Job Title: Client Support Assistant
Location: Lagos
Job Description
- We are looking for a dynamic Client Support Assistant to join our team at Wema Bank in Ibadan, NG.
- As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, supporting their needs and ensuring their satisfaction with our products and services.
- This part-time position at the Associate Level requires at least 2 years of experience in a similar role.
Responsibilities
- Assist clients with inquiries, issues, and requests via phone, email, and in-person interactions
- Provide information about our products and services to clients and potential customers
- Maintain accurate records of client interactions and transactions
- Assist with administrative tasks as needed to support the team
- Resolve client complaints and issues in a timely and professional manner
- Collaborate with other team members to ensure a seamless client experience
Requirements
- Bachelor’s Degree in Business Administration or relevant field is a plus
- Resilient and energetic personality traits to thrive in a fast-paced and customer-focused environment
- Proven ability to multi-task and prioritize tasks effectively
- Proficiency in Microsoft Office suite and CRM software
- Strong project management and problem-solving skills
- Excellent communication and interpersonal skills
Benefits
- Life insurance and disability insurance coverage
- Free accommodation for part-time employees
How to Apply
Interested and qualified candidates should:
Click here to apply
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