Konga is a leading player in the Nigerian e-commerce space, with over a thousand (1000) employees across the country, over 35 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express, Konga Health, Konga Food, etc.
We are recruiting to fill the position below:
Job Title: Bulk Sales Representative
Location: Gbagada, Lagos
Department/Unit: Konga Bulk
Reports to (Title): Regional Manager
Hours of Work: 8am – 5pm
Work Mode: Onsite
Job Objectives
A Brief overview of the role:
- Customer Acquisition and Sale of all Products by identifying leads, and educating prospects on products through calls, Visitations, and presentations.
- Also, provide existing customers with exceptional support.
Job Duties / Responsibilities / Accountabilities
- Bulk Sales of all products across all categories.
- Ensure the Monthly Target Assigned is Achieved.
- Engage actively in Customer Acquisition, at least 10 new customers should be on-boarded and buy Products every week in addition to the existing customers.
- Negotiate with Customers, Close business deals andmaximizeprofit.
- Ensures that items are delivered to customers withinthe SLA.
- Ensure a Comprehensive Customer Database is Maintained and Shared with Line Manager on a weekly Basis.
- Develop, present, and sell new business proposals to appropriate prospects
- Maintain a good relationship with Customers at all times.
- Market Intelligence and market penetration.
- Work closely with Line Manager to develop Strategies and Plans to grow and develop Sales Breath.
- Customer Retention and ensuring proper follow-up withcustomers on sales.
- Initiate sales process and see through to the point of invoicing by finance.
- Track products requested from the Warehouse to ensure Prompt delivery of orders.
- Constant Customer Visitation to get feedback from previous purchases and also to pave way for future business opportunities
- Ensure payments for products supplied are made as at when due and reconciled with finance.
- Adequate and Comprehensive Daily Sales Reporting.
Working Relationship:
Internal:
- SVP, Business Head- Bulk, Line Manager, BulkOperations, Bulk Team, Category managers, Supply Chain Operations, Logistics, and to all Konga staff when the need arises
External:
- Customers and vendors
Key Performance Indicators
- Near zero incidence of customer complaint/negative. Near zero inaxcidence of untimely response to escalation
Qualifications
- Essential University / HND
- Excellent Sales and Negotiation Skills Experience in resolving issues and managing customers.
- Excellent analytical skills.
Knowledge and Experience:
Knowledge:
- Selling skills
- Excellent Sales Drive
- Knowledge of Microsoft Office
- Customer Service
- Accurate documentation.
- Good communication and negotiation skills
- High level of tolerance
- Accurate Information
- Good problem-solving skills
- Proficient in the use of ICT/APP systems and applications. Must be able to pay attention to details in order to give accurate information- Analytical Skills.
How to Apply
Interested and qualified candidates should send their CV / Applications to: careers@konga.com using the job title as the subject of the mail
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