NELFUND is aware that some students are facing challenges trying to apply on the Student Loan Application portal. We have addressed some of the issues collectively as follows:
1. If your school is not on the list of Institutions; ANS:- Contact your ICT department to reach out to NELFUND.
2. If your JAMB number is not verifying; ANS:- Contact your school to ensure your admission is supported by JAMB.
3. If you are a student from any state-owned institution who is trying to apply; ANS:- Hold on for now, the rollout phase starts with only federal institutions.
4. If you can’t see any institution in the dropdown list; ANS:- Please check your internet connection and refresh your browser.
5. If you are not able to verify your account via email; ANS:- Ensure that you are entering the correct email address. 6. If your matriculation number cannot be verified on the portal; ANS:- Contact the ICT department in your school to upload your records to the Students Verification System (SVS).
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