Front Desk Officer in a Hospitality Company

Alan & Grant – Our client helps you discover the finer things of life as you enjoy and relax in an environment that is truly filled with international hospitality.

They are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and file
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

  • High School Diploma (HND / B.Sc) additional qualifications will be a plus
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation.

 

How to Apply
Interested and qualified candidates should:
Click here to apply online


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