DEDA Hospital is a leading Nigerian healthcare provision facility with a history of successful health outcomes for our clients. Started Operations in 2012, DeDa hospital is home to an array of experienced healthcare providers and administrators from across the world with a dedication to delivering optimal healthcare service, especially to women, children and families. For over 6 years, DeDa hospital has provided Abuja, Nigeria and the International world with high quality, compassionate healthcare.
We are recruiting to fill the position below:
Job Title: Waitress / Waiter
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- To ensure that diners have a positive experience at food establishments by exhibiting excellent customer service.
Reports to: Executive Chef, Foods and Beverage Manager
Direct Report:
- All Restaurant staff / All Staff
- Greeting guests and taking drink and food orders
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Prepare tables by setting up linens, silverware, and china.
- Greet and escort customers to their tables, Presenting the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
- Communicate order details to the Kitchen Staff
- Serve food and drinks.
- Up-sell additional products when appropriate.
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
- And any other adhoc duties
Requirements
Educational Qualification:
- Minimum SSCE
Required Experience:
- Minimum of 2 – 4 or more years of experience in a similar role
Required Skills & Competencies:
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Attentiveness and patience for customers
- Excellent handwriting.
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
- Active listening and effective communication skills
- Team spirit
- Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
Tasks & Responsibilities:
- Customer service skills – People oriented and positive attitude.
- Able to work round the clock and guide others
Deadline: 14th June, 2024.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@dedahospital.com using the Job Title as the subject of the mail.
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