Waitress / Waiter at DEDA Hospital

DEDA Hospital is a leading Nigerian healthcare provision facility with a history of successful health outcomes for our clients. Started Operations in 2012, DeDa hospital is home to an array of experienced healthcare providers and administrators from across the world with a dedication to delivering optimal healthcare service, especially to women, children and families. For over 6 years, DeDa hospital has provided Abuja, Nigeria and the International world with high quality, compassionate healthcare.

We are recruiting to fill the position below:

Job Title: Waitress / Waiter 

Location: Abuja (FCT)
Employment Type: Full-time

 

Job Summary

  • To ensure that diners have a positive experience at food establishments by exhibiting excellent customer service.

Reports to: Executive Chef, Foods and Beverage Manager

Direct Report:

  • All Restaurant staff  / All Staff
  • Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
  • Prepare tables by setting up linens, silverware, and china.
  • Greet and escort customers to their tables, Presenting the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization.
  • Communicate order details to the Kitchen Staff
  • Serve food and drinks.
  • Up-sell additional products when appropriate.
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.
  • And any other adhoc duties

Requirements
Educational Qualification:

  • Minimum SSCE

Required Experience:

  • Minimum of 2 – 4 or more years of experience in a similar role

Required Skills & Competencies:

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent handwriting.
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills
  • Team spirit
  • Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

Tasks & Responsibilities:

  • Customer service skills – People oriented and positive attitude.
  • Able to work round the clock and guide others

Deadline: 14th June, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@dedahospital.com using the Job Title as the subject of the mail.


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