Officer, Control Room at IHS Towers

IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.

We are recruiting to fill the position below:

Job Title: Officer, Control Room

Location: Lagos
Job Type: Full-time

Job Summary

• Provide 24/7 support to security operations by receiving, processing, and/ or acting on security reports and requests in line with the company’s policies and processes.

Responsibilities

• Receive and escalate emergency/ distress calls from staff and/ or regional offices.
• Register staff for time and attendance monitoring.
• Prepare task reports.
• Assist in information gathering by monitoring diverse sources, including the internet, police reports, news media, regional security field reports, etc.
• Collaborate with Fleet team on journey management activities as required.
• Collaborate with Travel & Immigration team on travel & immigration activities as required.
• Provide drivers with information on safe routes to destination.
• Coordinate pick-up and drop-off of visitors with pilot.
• Monitor CCTV screens.
• Administer end-to-end provision of access cards by documenting staff and visitors’ details, printing staff ID cards and visitors’ passes, attending to staff complaints related to access ID, and maintaining a record of cards and passes issued.
• Assist Response team in discharging their responsibilities effectively by sharing relevant security information and monitoring their activities on assignment.
• Receive and process situation reports from Response and Airport Protocol teams.
• Make hourly radio calls to guards across IHS sites/ property to ascertain security situation.
• Monitor guard tour clocking machine.
• Monitor intrusion detection system

Qualifications

• HND / Bachelor’s Degree in any relevant discipline.
• +2-3 years’ relevant experience in security operations.

How to Apply
Interested and qualified candidates should:
Click here to apply online